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The owner of this web site is The Yacon Diet whose address is 201 South Biscayne Blvd., Suite 2800, Miami, FL., 33131, United States (‘The Yacon Diet/‘we’ /‘us’/‘our’). Registration number 6260296. The Website Owner, including subsidiaries and affiliates provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Information on this website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. This website should not be used as a replacement for advice from a medical professional. If you find an error or omission at this site, please let us know.


It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped. Once you have placed an order, if we are unable to ship any part of it, we may at our sole discretion, either send you part of the order that is not in stock or remove item(s) from the order. All deliveries are estimated dates only and not guaranteed. Please note orders of alli 42 and alli 84 are sent via a 3rd party pharmasist on behalf of The Yacon Diet. All alli orders are sent via Fedex (this does not affect your postage costs) You will not be charged or will be refunded for any items not shipped to you. Our current delivery charges are as follows and are subject to change at any time:

Delivery of the Goods shall be made by the Seller delivering the Goods to the place in the United States or outside the United Kingdom as specified in the Buyer's order and/or the Seller's acceptance as the location to which the Goods are to be delivered by the Seller.

If the delivery address is outside the UK the Buyer shall be responsible for complying with any legislation or regulation governing the importation of the Goods into and selling of the Goods in, the country of destination and is liable for all import duties and procedures thereof. For the avoidance of doubt, the Company does not warrant that any products purchased by the Buyer comply with all statutory requirements and regulations relating to the sale of the Goods in any jurisdiction outside of the UK and it is the sole responsibility of the Buyer to ensure compliance.

The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the Delivery Date upon giving reasonable notice to the Buyer.

All orders are packed and despatched either the same working day or the following working day. Normal Royal Mail 1st Class delivery takes between 2-5 working days. In order to confirm that an order shipped via post has indeed been lost, we must wait 15 working days before resending or refunding the cost of the order, subject to the discretion of The Yacon Diet. Most lost items are located within the postal system within this period of time. If your item is lost or undelivered, you should contact your local Delivery Office to see if they are holding the order, having already tried unsuccessfully to deliver it to you. To find your nearest UK Sorting Office call Royal Mail on UK: 1-888-244-5798 & US: +44 1159 34 99 34 or visit their website at www.royalmail.co.uk.

Cancellation policy

The The Yacon Diet cancellation period is 24 hours from the time the order is placed, to cancel an order please call UK: 1-888-244-5798 & US: +44 1159 34 99 34, quoting your order number. After the 24 hour cancellation period the cancellation is treated as a return, for information on the returns process please see section 3.2. If upon calling the The Yacon Diet customer service team you are informed that your order has been shipped, this is then classed as a return so please refer to section 3.2.

Returns and exchanges

You have a period of 7 working days from the date of receipt of Your Products in which to return Your order. We confirm Your order and the Contract is concluded in which to return Your order. Unless You notify Us at the time of Your order that You wish to delay Our provision of Services to You, the provision of Services will commence with immediate effect. You may cancel Your order by sending an email to Us at support@theyacondiet.com or calling Us on UK: 1-888-244-5798 & US: +44 1159 34 99 34 and We will refund any monies You have paid to Us in respect of the cancelled order.

The ability to cancel orders does not apply to:

  • personalized or perishable products;
  • videos, DVDs, audio or software products where the Product itself or its packaging has been unsealed; and
  • those Products where insufficient care has been taken in their handling. Such Products include those Products which are protected for hygiene or other reasons by protective or hygiene seals but the Product has been used and/or the seals have been broken or unsealed.

You may cancel Your Contract providing that You return any Products (including any free goods) already delivered to You at Your expense by Registered Post as soon as possible. You must take reasonable care of the Products whilst they are in Your possession and You must not use them. Please return the Products to Us with their original packaging. If you have not returned the Products within 14 days of cancellation we can collect the Products from You at Your cost.

After cancelling Your Contract We will refund the purchase price (if We have already received payment). We may deduct from the refunded purchase price any banking charges directly incurred by Us as a result of the cancellation.

We shall have no Liability to You in respect of any cancelled orders other than the return of any payment You may have made before cancellation. This does not affect Your statutory rights.


The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner, suppliers, manufacturers and partners of the owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

External links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.


The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.'

Disclaimer of Liability

The Website Owner and its directors, shareholders and associated persons shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.'

Use of this Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.


The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.


Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.


The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.


All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. Please contact us if you require clarification on any of the terms in this statement.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.


The Yacon Diet will not be held responsible for lost parcels caused due to an incorrect delivery address entered by the customer. Delivery address cannot be changed once the order has been shipped. The Yacon Diet are unable to refund courier delivery charges. Courier delivery does not guarantee next day delivery. In the event of the parcel not being delivered next day, delivery charges will not be refunded. We accept no responsibility if your order is stopped by international customs. If items are dispatched to international destinations but do not arrive we will be unable to offer a refund or resend the goods.

Pricing & Purchasing

Prices for the Products do not include delivery charges which You will be charged for in addition and these are clearly displayed on the Web Site. Whilst We do offer a free delivery service in some circumstances, We reserve the right to remove this option at any time and where this is the case We will notify You of the charges to be applied at the time You place Your order.

Unless otherwise stated, all prices are inclusive of VAT or other similar sales tax. Customers may be charged Import Duties on shipments of UniqueHoodia. These are charged by local Customs and are beyond our control. Any Import Duties are the responsibility of the customer.

Whilst We try to ensure that all prices on the Web Site are accurate, errors may occur and prices may vary. We use an automatic system which converts the price from US dollars into a stated currency based on the then current exchange rate. You will be billed in US Dollars (USD) which will be converted to your local currency by your card issuer based on the current exchange rate. This may vary to the prices shown on our website. If You do not agree to the price, do not proceed further with Your order. If We discover an error in the price of Products or Services You have ordered We will inform You as soon as possible and give You the option of either re-confirming Your order at the correct price or cancelling it. If We are unable to contact You, Your order will be cancelled. If You cancel an order due to an error in price and We have already received payment for the affected Products or Services, You will receive a full refund.

You will be informed in writing by Us of any increases in prices for Products or Services which may have occurred between You placing Your order and Our acceptance of that order. You may cancel without any Liability any order in relation to which the price is increased.

Payment is due at the time You place Your order.

If you are ordering online via the Web Site, We use a third party to take Your payment by debit or credit card. When You proceed to checkout and place Your order, We will take Your personal details and card details and pass them to Our chosen credit card merchant. The credit card merchant will check and store Your data in order to process Your payment details. We have imposed obligations on our credit card merchant to protect the security and safety of Your data. In respect of each credit or debit card transaction, We strongly advise that you print off and retain a copy of the card transaction in an accessible place for future reference;

If You are placing Your order by telephone, We will ask for Your credit/debit card details in order to take payment. As with online payments, Your card details and data will be passed to Our credit card merchant in order to process payment; and

We will not accept Your order and the Contract will not be concluded until such time as We receive confirmation from Our credit card merchant that Your payment has been authorised and/or We have received payment in full in cleared funds.

If for any reason payment in full is not made, We may withhold or suspend delivery of Products or, as the case may be, Services.


Errors & omissions excepted.

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